Shipping policy
FurEase Shipping Policy
We currently ship to customers in Australia.
Processing
Orders are processed after payment has been successfully received.
Please allow 1–3 business days for order processing before dispatch.
Delivery
Estimated delivery to Australia is generally 8–17 business days after dispatch.
Delivery times are estimates only and may vary due to:
- Carrier delays
- Customs or border processing
- Public holidays
- Weather or other events outside our control
Tracking
Where tracking is available, tracking information will be provided to the email address associated with your order.
Delivery address
Please make sure your delivery address is correct when placing your order.
If an order has already been dispatched, we may not be able to change the delivery address.
Delayed or missing orders
If your order has not arrived within a reasonable period after the estimated delivery window, please contact us at:
We will investigate the shipment with the relevant carrier or fulfilment provider.